Refund & Cancellation Policy

Last updated: July 2026

Template — not legal advice. Replace this with copy reviewed by your counsel before going live. Polar reviews these pages during onboarding.

This policy describes how cancellations and refunds work for GeoConfirm subscriptions. Payments are processed by Polar, our Merchant of Record.

1. Free trial

Every plan begins with a free trial that requires no payment card. You can stop using the Service during the trial at no charge.

2. Cancellation

You can cancel a paid subscription at any time from the in-app billing portal. Cancellation stops future renewals; your plan remains active until the end of the current billing period.

3. Refunds

If you believe you are entitled to a refund, contact us within 14 days of the charge at hello@geoconfirm.app. Approved refunds are issued through Polar to your original payment method. Statutory rights (for example EU/UK consumer rights) are unaffected by this policy.

4. Billing questions

Polar appears as the seller on your card or bank statement. For invoices, tax receipts, or payment issues, contact hello@geoconfirm.app and we will assist or direct you to Polar’s buyer support.